FAQs

How can I contact you?

You can use our Customer Contact Form. You can also email us at info(at)teerextee.com

What types of shirts do you print on?

We use 100% preshrunk cotton tees that are ring spun and have a high singles count, which essentially means that we handpick them to be as soft as possible!

Do you have additional sizes available?

Send us a message through our customer contact form, and we may be able to custom order sizes for you. Everyone deserves the perfect Tee Rex fit, and we’ll do our best to accommodate every request!

What if the shirt I want is out of stock?

Occasionally, we will run out of stock on certain colors and sizes. We should almost always have more within a few business days, and we will update the website to reflect any changes. If you have a particular shirt in mind and wish to be notified, shoot us a message through our customer contact form!

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and ETA may vary according to location, however, so make sure to check out our shipping page before you purchase!

How long will it take to process my order?

We ship standard sizes/designs within 1-2 business days. For other sizes, please allow up to one week, and make sure to contact us through our customer contact form for any custom requests or if you have any additional questions regarding the shipping process.

I haven’t received my package. Where is it?

First, we recommend checking your tracking link, which will be sent to you via email when your order is shipped. If your tracking has not updated in a few days, or says “delivered” but you have not received us, send us a message through our customer contact form. International customers – tracking issues may occur occasionally due to customs processing, so we thank you in advance for your patience with any delays.

Can I request a custom design?

Yes. Please use our Customer Contact Form to contact us. 

How can I fix a mistake I made on my order?

Send us a message through our Customer Contact Form ASAP!

Does Tee Rex Tee have a physical location?

You can find Tee Rex Tee in person very often at conventions across the USA and even worldwide a few times a year! If you place an order at a convention, please allow up to one week for your item to be shipped.

How can I find out the sale schedule so that I can the best deal possible?

You can subscribe to our newsletter (at the bottom of our front page) to get notifications when a sale begins!